I Purchased A Subscription Why Isn't It Showing In-App
How Do I Activate the Advanced Features in My App?
- If you purchased an upgrade, but it isn't working on the app, log out of the app and back in. This will reset the cache and update the app.
If you purchased the upgrade subscription through the website, or via email or promotion then please make sure that you have logged in with the same email address you used to purchase. If you used a different email other than your account email to purchase, or if you are still not seeing your upgrade available, please email us so we may resolve this for you.
* updated Dec 11, 2019