When does my membership expire?
When Does My Premium Subscription Expire?
- If you have purchased the month to month Premium upgrade, your upgrade will auto-renew each month until you cancel the subscription.
- If you have purchased the yearly Premium upgrade, your upgrade will auto-renew 365 days after the date of purchase for the price you originally paid unless you cancel the subscription prior to the auto-renew date.
- If you originally purchased the month to month upgrade and then decided to purchase a year Premium upgrade because you love it, the month to month upgrade still needs to be cancelled or you will be billed monthly as well as the year purchase price.
How Can I Check When My Premium Upgrade Will Expire?
If you would like to periodically check to see how much longer you have left on your Premium upgrade, please see the instructions listed below:
- Log into the app
- From the home screen, click on "YOU"
- Click on "SETTINGS"
- Under the "Account" section, click on SUBSCRIPTION
- Click "MANAGE SUBSCRIPTIONS"
- You will be directed to a screen showing what current plan you are on and the current renewal date
You may also log into your account on our website, go to the subscription section and view the time left on your current subscription.
** If you're still having problems, contact us at firstname.lastname@example.org and we'll get it figured out! **
* updated December 6, 2019